Grimaldi Lines
  • Search
  • emptytext
  • Book now
  • English
  • Français
  • Deutsch
  • Español
  • Italiano
  • Newsletter
  • Area for travel agency
    • Facebook
    • Twitter
    • Instagram
    • Youtube
  • DESTINATIONS
      • Sardinia
          • insenatura di olbia con mare azzurro e barcheLivorno – Olbia
          • mare di olbia con isolottoCivitavecchia – Olbia
          • mare cristallino di porto torresCivitavecchia – Porto Torres
          • mare di cagliariNaples – Cagliari
          • Palermo – Cagliari
          • Arabatx-sardegnaCivitavecchia-Arbatax
          • Cosa vedere in Sardegna. Veduta di Cagliari. Grimaldi LinesCivitavecchia-Cagliari
      • Spain
        • facciata di un palazzo tipico di barcellonaCivitavecchia – Barcelona
        • sagrada familia di barcellonaPorto Torres – Barcelona
      • Greece
          • barca sulla riva nel mare cristallino a corfùBrindisi – Corfu
          • traghetto in navigazione verso le coste grecheBrindisi – Igoumenitsa
          • Ancona – Corfù
          • porto di igoumenitsaAncona – Igoumenitsa
      • Sicily
        • fontana monumentale di palermoLivorno – Palermo
        • palazzo monumentale di palermoSalerno – Palermo
        • cattedrale di palermoCagliari – Palermo
        • Immagine in evidenza della Cattedrale di PalermoNaples – Palermo
      • Tunisia
          • Salerno – Tunis
          • medina_tunisiaCivitavecchia – Tunis
          • terme-antonine-cartaginePalermo – Tunis
      • Balearic Islands
        • MaiorcaMallorca
        • MinorcaMenorca
        • panorama di ibizaIbiza
        • FormenteraFormentera
  • Back
  • FERRY OFFERS
      • All special offers
        • Offers for Sardinia
            • Camper & Meals
            • Children discount
            • Easy Summer
            • Offer Satispay may and june 2025
            • Sardinians Doc
            • Senior Offer
            • Viaggia Smart
            • Young Offer
        • Offers for Sicily
            • Camper & Meals
            • Children discount
            • Easy Summer
            • Offer Satispay may and june 2025
            • Senior Offer
            • Sicilians Doc
            • Viaggia Smart
            • Young Offer
        • Offers for Greece
            • Camper & Meals
            • Children discount
            • Discount on return ticket Greece
            • Easy Summer Greece
            • Offer Satispay may and june 2025
            • Senior Offer
            • Young Offer
        • Offers for Spain
            • Camper & Meals
            • Children discount
            • Easy Summer
            • Offer Satispay may and june 2025
            • Senior Offer
            • Super Motorhome
            • Travel with Grimaldi Lines & Trasmed
            • Viaggia Smart
            • Young Offer
        • Offers for Tunisia
            • Camper & Meals
            • Children discount
            • Discount on return ticket Tunisia
        • Residents/natives offers
      • Special initiatives
        • Events on board
        • Weekend on board
        • Group Travels
        • Intermodality courses
        • Tour Operator packages
  • Back
  • FOR YOUR CROSSING
      • Embarkation
        • Check in and check out
        • Documents
        • Vehicles
        • Minors passengers
        • Disabled passengers (RMP)
        • Pregnant women
        • Baggage
        • Shuttle bus
      • Boarding ports
        • Port of Livorno
        • Port of Civitavecchia
        • Port of Olbia
        • Port of Barcelona
        • Port of Salerno
        • Port of Porto Torres
        • See all ports
        • Covid-19: travel information
  • Back
  • ON BOARD
      • Services on board
        • Accommodations
        • Suite Experience
        • Restaurants
        • Enjoyment
        • Wi-fi on board
        • Kids on board
      • emptytext
      • Shopping
      • Fit & wellness center
      • Pets
      • Meetings and conferences
      • The fleet
        • Discover the fleet
  • Back
  • USEFUL INFO
    • Informations
      • General terms
      • Passenger rights
      • Company regulations
      • Information processing personal data
      • Safety and Certifications
      • Services charter
    • Tariff Policy
      • Grimaldi Lines Rates
        • Maximum Rates
        • Ticket cancellation and change
        • Payment methods
        • Request invoice
        • How to book ferry tickets
        • Insurances
        • Transparency and data access
    • After journey
      • Complaints
        • Lost and found
      • Contact us
        • FAQs
  • Back
  • Search
  • Menu Menu
  • Newsletter
  • Agency space
  • English
    • English
    • Français
    • Deutsch
    • Español
    • Italiano

“GRIMALDI CLUB” LOYALTY PROGRAM REGULATIONS

Rev. 00

Approval date

26/02/2025

1.Premises and Promoter

The company Grimaldi Group S.p.A., with specific reference to the activity of the passenger division identified by the Grimaldi Lines brand, with Registered Office in Palermo at Via Emerico Amari 8 and commercial headquarters in Naples at Via Marchese Campodisola 13, having Tax Code and VAT no. 00117240820, registered with the Palermo Chamber of Commerce and with Economic Administrative Index number PA-37556 (hereinafter, also “Grimaldi Lines”), has launched the “Grimaldi Club” Loyalty Programme.

For any information on the Programme and/or Regulations, please consult the Grimaldi Club section on the website www.grimaldi-lines.com or the Grimaldi Lines app.

2.Initiative Name

The Loyalty Programme is named the “Grimaldi Club”.

3.Objective Field of Application

The initiative is valid in all countries in which Grimaldi Lines is present and operates.

4.Subjective Field of Application

The initiative is aimed at all final consumers, individuals and customers of Grimaldi Lines.

5.Validity of the Programme

Membership in the Programme will be valid from 26/02/2025 until 31/12/2027, without prejudice to the right of Grimaldi Lines to interrupt the Programme at any time by giving at least 30 days’ prior notice to all Members by means of adequate communication in the same manner in which the Programme was brought to the attention of the Members or in an equivalent manner (such as by email communication).

Each Member duly enrolled in the Programme remains registered by right to any subsequent edition of the Programme, without prejudice to their right of withdrawal.

6.Validity of the General Conditions of Carriage

For tickets issued as part of the Programme, the affiliate will be subject to the General Conditions of Carriage published at the link: https://www.grimaldi-lines.com/it/condizioni-generali/.

7.Joining the Programme

All natural persons who have reached the age of 18 years at the time of signing up for the Programme may join free of charge through the dedicated section of the Grimaldi Lines website or app by filling out the appropriate registration form.

The Member will be required to provide their personal data, after having read a dedicated Privacy Policy drafted in accordance with current legislation on personal data protection and after having expressed, where required, their consent to the processing of their data.

To join the Programme, potential Members must accept these Conditions as well as any Terms and Conditions for participation in other initiatives that Grimaldi Lines intends to promote and associate with the Programme over time.

Registration can be freely made by each future Member by registering online on the Grimaldi Lines website www.grimaldi-lines.com or app, by filling out the following required fields: personal data (name, surname, date of birth), email, password, mobile phone number and address of residence, along with consenting to the processing of personal data.

8.Description and Implementation of the Programme

Through the “Grimaldi Club” Programme, Grimaldi Lines organises initiatives that reward Members with the granting of vouchers (consisting of Grimaldi Lines discounts) and various advantages (such as gadgets and other merchandise).

Vouchers and other benefits can be earned by purchasing Grimaldi Lines tickets to reach certain thresholds set by Grimaldi Lines.

In particular, to take part in the initiative, you must be registered or register with the “Grimaldi Club” Loyalty Programme. Once the Programme registration procedure is completed, the Member is assigned a personal identification code – the “”Grimaldi Club” customer number – that identifies them in the Programme and allows them to:

– Accumulate points (“Knots”);

– Reach a specific level and obtain the benefits associated with that level;

– Earn vouchers, consisting of Grimaldi Lines discounts, and take advantage of the various benefits provided for reaching a certain threshold.

In addition, the Member, through their Personal Area, may:

  • Check the balance of any accumulated Knots;
  • Choose their reward.

The Member will be able to access their Personal Area through the Grimaldi Lines website and app.

At any time, during the duration, Members can access a section on the Grimaldi Lines website  www.grimaldi-lines.com and app, where they can consult the rules of the initiative, the dynamics of the various discounts, the membership level, the points generated by purchases and the various advantages. The Member may also modify and/or erase their data from the Initiative.

9.Means of Accumulating Points

To take advantage of all the benefits of the Programme and to be assigned the points, which will be credited within 7 (seven) days from the actual date of travel, Members must always provide their “Grimaldi Club” Code when purchasing a Grimaldi Lines ticket. Otherwise, the points will not be recognised. Points shall only be awarded to the holder of the procedure/booking.

Each Member may only be the holder of a single “Grimaldi Club” Code.

It is the responsibility of the individual Members to report, within a maximum of 30 (thirty) days from the date of travel, any errors in the crediting of points, by sending an email to club@grimaldi.napoli.it.

Failing such, the points will not be recognised.

These points shall contribute to the Member achieving a level that will entitle them to exclusive services and various benefits, specifically indicated in the Reserved area.

The levels established by Grimaldi Lines that can be reached by accumulating Knots are:

SAILOR → CADET → CHIEF MATE → MASTER → ADMIRAL

For each level, there is a different calculation coefficient for the allocation of points:

  1. Sailor: Knots multiplier of 1.0x
  2. Cadet: Knots multiplier of 1.0x
  3. Chief Mate: Knots multiplier of 1.2x
  4. Master: Knots multiplier of 1.5x
  5. Admiral: Knots multiplier of 1.7x

The multiplier only applies to knots obtained through the purchase of trips.

10.Defining and Updating Levels

The Knots accumulated as part of the Loyalty Programme at the end of the program, the points and the relative level are reset.

The use of Knots does not impact the current level.

Depending on the level achieved, Grimaldi Lines guarantees dedicated advantages and benefits, as described in the dedicated section on the Grimaldi Lines website and app.

The levels defined by the Loyalty Programme are the following:

Sailor Level

Accumulate at least 1 Knot to reach or maintain the Sailor Level.

Cadet Level

Accumulate at least 250 Knots to reach or maintain the Cadet Level.

Chief Mate Level

Accumulate at least 1500 Knots to reach or maintain the Chief Mate Level.

Master Level

Accumulate at least 3500 Knots to reach or maintain the Master Level.

Admiral Level

Accumulate at least 5000 Knots to reach or maintain the Admiral Level.

11.Using Accumulated Points

The catalogue of rewards redeemable in exchange for the Knots consists of discount codes that can be used for future bookings and various other benefits. The rewards connected to the program and the related conditions of use are described in the appropriate section of the site and the Grimaldi Lines App.

12.Withdrawal

Each Member may withdraw from the Programme at any time and free of charge through their personal Account on the Grimaldi Lines website or app. Withdrawal will be effective 15 (fifteen) days from the Member expressing their intention to withdraw from the Programme, in the manner described above. After this period, all accumulated points will be lost, along with the relative rights granted by the level achieved.

Withdrawal from the Programme likewise entails the automatic exclusion from the Events in progress. Following withdrawal, the Member may register again, through the Grimaldi Lines website or app. The new registration shall not entitle the Member to recover the level or relative benefits acquired prior to withdrawal. Following withdrawal, the Participant’s personal data may be processed for administrative and legal purposes: please refer to the following art. 14 for further information on this matter. Furthermore, the Participant who decides to withdraw from the Program will continue to receive the newsletter informing about Grimaldi Lines activities, if he/she has previously agreed to receive it.

13.Amendments and Updates to the Regulations

Grimaldi Lines reserves the right to make changes – even partial and at any time – to the conditions, terms and methods of operation/participation in the initiative, it being understood that such changes will not affect the rights acquired in the meantime by the Members and that adequate communication shall be given in regards to such via the same methods with which the Programme has been brought to the attention of the Members, or with equivalent methods (such as by email communication).

14.Personal Data Processing

Pursuant to Article 13 of European Regulation 2016/679 and Legislative Decree 196/2003, as amended by Legislative Decree 101/2018, Grimaldi lines as Data Controller, will process the personal data provided by the customer at the time of signing up for the Loyalty Programme, in compliance with current legislation and respect of the principles of fairness, lawfulness, transparency and protection of confidentiality provided for therein, subsequent to 196/2003, as amended by Legislative Decree 101/2018. The Personal Data Processing Policy is available at the link: https://www.grimaldi-lines.com/en/privacy-grimaldi-club/

SIGN UP NOW/LOGIN
  • The Company
  • Press and media
  • Partnership
  • Cookie Policy
  • Privacy policy
  • Site map
  • Complaints
  • Cargo
  • Scam Alert
  • Whistleblowing
  • Request Invoice
  • Payment methods
  • Brand Book
Follow us on
Grimaldi Group SpA
Sede legale Palermo - Via Emerico Amari n°8 | Capitale Sociale: €150.000.000,00 | C.F. e Registro Imprese di Palermo: 00117240820 | P.IVA: IT 00117240820
Scroll to top
86535
This Website uses cookies: we and selected third parties use cookies or similar technologies for technical purposes and, with your consent, also for statistical-analytical and advertising purposes, as specified in the cookie policy. By clicking on “Accept all”, you are accepting the use of all cookies on thus Website. By clicking on “Continue without accepting”, you are accepting only the categories of cookies necessary for the functioning of the Website. More information can be found by clicking on “Manage cookies”
Continue without accepting  Manage CookiesAccept All
Manage consent

Privacy Overview

This Website uses cookies: we and selected third parties use cookies or similar technologies for technical purposes and, with your consent, also for statistical-analytical and advertising purposes, as specified in the cookie policy.
Technical cookies
Always Enabled
These are used by the Website to store your session and confirmation of the cookie policy, to check that the browser supports Javascript, to verify Website access via mobile devices and to optimise the load on the servers accessing the Website. These are cookies that ensure the proper functioning of the Website and are therefore installed without the user’s prior consent.

For more information, click here

A list of the technical cookies used by the Website can be found below:
CookieDurationDescription
_GRECAPTCHA6 monthsThis cookie is set by the Google recaptcha service to identify bots to protect the Website from malicious spam attacks.
cookielawinfo-checkbox-advertisement1 yearThis cookie is set by the GDPR Cookie Consent plugin. The cookie is used to store the user’s consent for cookies in the “Profiling” category
cookielawinfo-checkbox-analytics1 yearThis cookie is set by the GDPR Cookie Consent plugin. The cookie is used to store the user’s consent for cookies in the “Analytical cookies with reduced identification power” category
cookielawinfo-checkbox-analytics_full1 yearThis cookie is set by the GDPR Cookie Consent plugin. The cookie is used to store the user’s consent for cookies in the “Analytical cookies with full identification power” category
cookielawinfo-checkbox-functional1 yearThe cookie is set by the GDPR cookie consent to record the user’s consent for cookies in the “Functional” category
cookielawinfo-checkbox-performance1 yearThis cookie is set by the GDPR Cookie Consent plugin. The cookie is used to store the user’s consent for cookies in the “Performance” category
PHPSESSIDsessionThe cookie is used to store and identify a user’s unique session ID for the purpose of managing the user’s session on the Website. It is a session cookie and is deleted when all browser windows are closed.
SN_GRIMALDIFERRIES6 monthsThis cookie is installed by Shinystat to track visit frequency, visits and returning visitors
SSC_GRIMALDIFERRIES6 monthsThis cookie is installed by Shinystat to collect shopping cart data for conversions
SSCN_N_GRIMALDIFERRIES6 monthsThis cookie is installed by Shinystat for the unique detection of website channels
SSCN_UG_GRIMALDIFERRIES6 monthsThis cookie is installed by Shinystat for the unique detection of website channels
SSCN_UM_GRIMALDIFERRIES6 monthsThis cookie is installed by Shinystat for the unique detection of website channels
SSCN_UW_GRIMALDIFERRIES6 monthsThis cookie is installed by Shinystat for the unique detection of website channels
SSID_GRIMALDIFERRIESsessionThis cookie is installed by Shinystat as an anonymous unique identifier per session
SV_GRIMALDIFERRIESsessionThis cookie is installed by Shinystat for anonymous identification of the visit
viewed_cookie_policy1 yearThe cookie is set by the GDPR Cookie Consent plugin and is used to store whether the user has consented to the use of cookies. It does not store any personal data

Less information

Functional cookies
The cookies in this category are Third-Party (ShareThis) cookies and are used to track the sharing of pages on the Website. These cookies are installed with the user’s prior consent.

For more information, click here

A list of the functional cookies used by the Website can be found below:
CookieDurationDescription
__sharethis_cookie_test__sessionShareThis sets this cookie to track which pages are being shared and by whom

Less information

Performance Cookies
The cookies belonging to this category are Third-Party (Google) cookies and are used to limit requests to connect to the Website at peak traffic times. These cookies are installed with the user’s prior consent.

For more information, click here

CookieDurationDescription
_gat1 minuteThis cookie is installed by Google Universal Analytics to limit the collection of data on high-traffic websites

Less information

Profiling cookies
Profiling cookies issued by third parties are used to assign a probabilistic value of belonging to certain clusters in order to provide the Website owner with data relating to the composition of its audience for purposes related to content and/or advertising optimisation. The Website uses profiling cookies from the following Third Parties: Google; YouTube; DoubleClick. Profiling activities are not carried out by these Third Parties anonymously and, therefore, these cookies are installed with the user’s prior consent

For more information, click here

A list of Third-Party profiling cookies used by the Website can be found below:
CookieDurationDescription
_gcl_au3 monthsUsed by Google AdSense to test the effectiveness of advertising on all websites that use their services
IDE1 yearGoogle DoubleClick IDE cookies are used to store information on how the user uses the Website in order to present relevant ads according to the user’s profile
test_cookie15 minutesThe test_cookie is set by doubleclick.net and is used to determine whether the user’s browser supports cookies
VISITOR_INFO1_LIVE6 monthsA cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface
YSCsessionThe YSC cookie is set by YouTube and is used to track the views of videos embedded on YouTube pages
yt-remote-connected-devicespersistentYouTube sets this cookie to store the video preferences of users who use embedded YouTube videos
yt-remote-device-idpersistentYouTube sets this cookie to store the video preferences of users who use embedded YouTube videos
yt.innertube::nextIdpersistentThis cookie, set by YouTube, records a unique ID to store data about the user’s views of YouTube videos
yt.innertube::requestspersistentThis cookie, set by YouTube, records a unique ID to store data about the user’s views of YouTube videos

Less information

Analytical cookies with reduced identification power
The Website uses Shinystat (session and persistent) cookies to count the number of visits to the Website, i.e. to  collect statistical information, in aggregate form, on the number of users accessing the Website and on how they visit the Website. The Website also uses ShareThis cookies to collect statistical data related to Website navigation. These are cookies that ensure the proper functioning of the Website and are therefore installed without the user’s prior consent.

For more information, click here

A list of Third-Party analytical cookies with reduced identification power used by the Website can be found below:
CookieDurationDescription
st_shares_#persistentCookie installed by ShareThis for statistical data collection

Less information

Analytical cookies with full identification power
The Website uses Google Analytics for web statistics services. Google may place Google Analytics cookies on users’ devices in this context to track and examine how visitors use the Website. This Website does not guarantee that the aforementioned activity will be carried out by Google in a totally anonymous form and, therefore, these cookies are installed with the user’s prior consent.

For more information, click here

A list of the Third-Party analytical cookies with full identification power used by the Website can be found below:
CookieDurationDescription
_ga2 yearsThe _ga cookie, installed by Google Analytics, calculates visitor, session and campaign data and also tracks the use of the Website for the Website’s analytical report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors
_gid1 dayInstalled by Google Analytics, the _gid cookie stores information about how visitors use the Website, including creating an analytical report on the Website’s performance. Some of the data collected include the number of visitors, their source and the pages they visit, anonymously
CONSENT2 yearsYouTube sets this cookie via embedded YouTube videos and records anonymous statistical data

Less information

Save & Accept