Pets on board
Travel by ferry with your 4-legged friend
For dogs and cats there are accommodations dedicated to their stay, other animals (rabbits, birds, reptiles, etc.) must travel in carriers or cases owned by the passenger. No animals can access the cabins, unless the pet in cabin service, described below, is purchased. The four-legged friends can safely walk together with their owners on all the external decks of the ships, equipped with a leash and muzzle; failing that, it is possible to refuse boarding. At the Purser’s discretion, they may also be permitted access to common areas, restaurants, and passenger lounges, provided they are housed in a special carrier. Guide dogs are not subject to these restrictions.
However, access for dogs and cats in the armchair areas is permitted, provided that they are kept inside a special carrier, which must be well ventilated, waterproof and resistant, and must allow the animal to stay in a comfortable position, to be able to turn around and to lie down.
Remember to include the pet in your booking, whether made online, through the call center or with your trusted travel agency. The cost of the animal includes housing in the cage, where available on board, or cabin, upon purchase of the pet in cabin service. The food and cleaning of the animal’s needs are the responsibility of its owner.
For cabin access it is also recommended that passengers present a valid certificate attesting to proper anti-parasite treatment upon boarding, which may already be included in the mandatory travel documentation (e.g., health record, PET passport or health certificate). In the absence of such certification, for reasons of health and public safety, dogs may only travel in designated kennels.
If you want to bring your pet in the cabin with you, you have to buy the onboard service called pet in cabin, at the cost of € 10 per cabin per journey. The advantage is that the 4-legged traveler can have access to any type of cabin choosen during reservation and always remain together with his owner in maximum comfort.
The pet in cabin service allows you to manage the accommodation with the necessary care and hygiene, providing a specific bed kit and, after use, an end-of-trip cleaning treatment suitable for the presence of animals.
The customer who chooses the onboard service which allows to bring the pet in cabin can also ask to the reception a welcome bag (available while stocks last) including some free products to make the crossing of his 4-legged friend even more comfortable. The cabins can accommodate up to 3 pets and everyone can receive his welcome bag.
The pet in cabin is an on-board service with limited availability and can be purchased through any booking channel.
Blind passengers can travel accompanied by their guide dog, at no additional cost, upon formal written communication to the Company. The PMR assistance dog can travel in the cabin with its owner without paying the supplement for the pet in cabin service and must be reported upon boarding.
On the lines to Tunisia, in accordance with the official communication of the Tunisian Ministry of Transport (OMMP), it is expressly forbidden to embark dogs of the following breeds: Pit Bull, Rottweiler, Tosa, Mastiff and Boer Bull.
Remember to pack some essential things for your pet:
… and don’t forget its favourite toy!
Hygienic bags are available on board and can be requested at the reception.
For the transport of pets (dogs, cats, and ferrets), in addition to a leash and muzzle for access to common areas, certain mandatory documents and medical certifications are required.
It is the responsibility of passengers traveling with pets to verify and ensure compliance with the applicable requirements and measures regarding identification, risk prevention, and risk reduction, as well as to ensure they have the necessary documentation for the transport and entry of pets into the destination country.
For domestic journeys:
Dogs are also required to be registered with the canine registry.
Alternatively, you can present the PET passport.
For transports by a Member State of the European Union or Northern Ireland to another Member State of the European Union or to Northern Ireland:
Pets travelling from one EU Member State to another, or from a third country (e.g. Tunisia) to an EU Member State, must be microchipped or have a clearly legible tattoo, provided it was applied before 3 July 2011.
For transports from a third country or territory to a Member State of the European Union:
It is recommended that you present, at check-in, a valid certificate confirming that the dog has undergone the correct parasite treatment; this may already be included in the compulsory travel documentation (i.e. health booklet, PET passport or health certificate). In the absence of such a certificate, for reasons of public health and safety, dogs may only travel in designated kennels.
For further information on requirements and documents, please refer to the General Terms and the following websites:
https://food.ec.europa.eu/animals/live-animal-movements/dogs-cats-and-ferrets_en