Passenger boarding
The check-in operations will be carried out by our staff:
Sea routes without fast check-in: the passenger will receive the individual boarding card at the check-in and the automatic assignment of the accommodation number. The boarding card will also be valid as a cabin key, keep it carefully for the entire duration of the trip.
Sea routes with fast check-in: the passenger will receive the cabin key directly on board (at the reception or at the totems).
Vehicle boarding
Vehicles are boarded according to the instructions given by the Master of the vessel or by his subordinates. Vehicles can be placed on any deck of the ship’s garage.
A ticket will be given to the driver in the garage which indicates the garage-deck where the car is parked.
We remind you to take with you anything you need for the trip, as you will no longer be able to access the garages during the crossing for safety reasons.
Carers and passengers with no car will have to board on foot.
If you have a vehicle powered by LPG , you will have to report it to our staff when boarding, as it will be parked in dedicated areas of the garage .
Disembarkation and Check Out
For disembarking, you will have to carefully follow the on-board announcements, in particular those relating to the garage-deck indicated on the ticket handed over when boarding the car.
You will have to leave your accommodation (cabin or armchair) before the arrival time of the ship, to facilitate the disembarking operations.
The Ship Command will promptly communicate the times and the modalities in order to leave the accommodations, as well as the indications of the meeting points in the common areas.
For selected departures on the Civitavecchia – Barcelona and vice versa, Porto Torres – Barcelona and Porto Torres Civitavecchia routes, it is possible to take advantage of the free Late Check Out service which allows you to extend your stay in the cabin until the morning. It is necessary to request the service during the boarding phase. The service is valid until 28/05/2023.
For further information, please read our Terms and Conditions.