+39 081 496 444
Area for travel agency
Livorno – Olbia
Civitavecchia – Olbia
Civitavecchia – Porto Torres
Livorno – Palermo
Salerno – Palermo
Salerno – Catania
Civitavecchia – Barcelona
Porto Torres – Barcelona
Savona – Barcelona
Brindisi – Corfù
Ancona – Corfù
Brindisi – Igoumenitsa
Brindisi – Patras
Venice – Igoumenitsa
Venice – Corfù
Venice – Patras
Ancona – Patras
Ancona – Igoumenitsa
Salerno – Malta
Catania – Malta
Salerno – Tunis
Civitavecchia – Tunis
Palermo – Tunis
Savona – Tangier
Barcelona – Tangier
All special offers
Offers for Sardinia
Free Return from Sardinia
Offers for Sicily
Offers for Greece
Discount Grimaldi & Minoan
Discount on return Greece
Offers for Spain
Superfamily & friends
Offers for Tunisia
Discount on return Tunisia
Offers for Morocco
Discount on return Morocco
Offers for Malta
Events on board
Weekend on board
Tour Operator packages
FOR YOUR CROSSING
Disabled passengers (RMP)
Port of Livorno
Port of Civitavecchia
Port of Olbia
Port of Barcelona
Port of Salerno
Port of Porto Torres
See all ports
Buy the insurance
Services on board
Kids on board
Fit & wellness center
Meetings and conferences
Discover the fleet
Cancellation and change of tickets
Offices and port offices
Lost and found
Read the answers to the most
frequently asked questions
+39 081 496 444
Choose your trip
Select the outward
CIVITAVECCHIA - PORTO TORRES
BARCELONA - PORTO TORRES
Select the return
FAQs – Frequently Asked Questions
Modifications and booking cancellation
Payments and refunds
Is it possible for my pet to travel with Grimaldi Lines? If yes, which animals are classified as “pets”?
Can I hand over my ticket to another passenger? Does it have a cost?
How earlier than the embark do I have to show up at the port?
How can I have a refund for an on-line booking?
I am pregnant. Can I travel with you?
Is it possible for minors to embark?
Is there a medical assistance on board?
Which documents do I need for my trip?
Can I get on board without the required ID documents?
Is it possible to embark a vehicle without driver?
If I lose a personal item on the ship, who can I write to?
If cabins are no longer available at the moment of the booking, is there a waiting list?
I booked a cabin/seat. How are they assigned?
Once arrived at the port, what do I have to do?
What can I do if I lose my ticket?
Which is the deadline for booking’s modifications?
Can I modify my booking at the port?
How can I settle the rate-related difference, in case of variation?
If I change my booking, will I receive a new ticket?
How can I modify an on-line booking?
If I need to cancel a booking on-line who can I write to?
Can I have access to the garage while travelling?
Are there additional amounts to pay for vehicles to embark?
Does the price of the ticket also include food on board?
Can I book on-line and pay at the port?
How can I pay a booking on-line?
I have a food intolerance/allergy. How can I point it out?
How can I submit a complaint?
How can I buy the insurance which allows me to cancel the trip?
How can I use an Agreement Discount?
How can I have an invoice for my trip?
Does the ticket I have received on-line constitute my ticket for the embark?
I think I have correctly booked and paid my ticket on-line but I have not received any reply. What can I do?
How can I book or buy a ticket?
What’s the difference between standard and special fares?
How can I apply Special Fares?
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