ITEMS LOST ON BOARD
Lost & Found: what to do in case of items lost or forgotten on board
Were you in a hurry, or too eager to get off, or were you just distracted? Personal items can be easily forgotten or lost on board the ferries during travels, but with us you do not have to worry, we will help you recover them!
If you are still on board, you can immediately contact the reception on the ferry.
If, on the other hand, you only notice this when you have already disembarked, you can contact our Customer Care office at the following address:
It is important to indicate all the trip data, such as the date and time of departure and any cabin or armchair number used, in addition to providing a detailed description of the lost object.
We will take action immediately, carrying out the appropriate research and providing feedback as soon as possible.
Remember that Grimaldi Lines cannot be considered in any way responsible for theft, losses, loss and damage of any type of objects, even those of value such as jewellery, documents, musical instruments and money.
