Welcome to our customer care Grimaldi Lines.

We are at your disposal to assist you with your requests: we are ready to help you in case you need to complete a purchase, to clarify any doubts or simply in order to provide you with information on our routes, ships, services, ports and procedures.

You can contact us in the way that suits you best, in the ways as follows.

Contact our CALL CENTER

Call us under number (+39) 081 496 444
Our qualified staff will answer your questions and take care of your requests.

Call Center Grimaldi Lines is available:

  • Monday to Friday from 9:00am to 6:00pm
  • Saturday from 9:00am to 5:00pm

Send us an e-mail

Write to

You can comfortably send us an e-mail to ask for assistance with your booking, for reports and commercial information or any other doubt or information you might need.

Grimaldi Lines staff will answer promptly to your questions.


You can contact one of our Grimaldi Tours points of sale open to the public in Naples, Rome and Palermo.
We will be ready to welcome you.

Grimaldi Tours
Via Rasella, 157
00187 Rome
Ph.: +39 081 496 444
Fax.: +39 06 89 28 09 46

Opening time:

from Monday to Friday

09.30 am-1.30 pm / 2.30-6.30 pm

The agency will remain closed to the public for government regulations until March 28th.

Grimaldi Tours
Via Marchese Campodisola, 13
80133 Naples
Ph.: +39 081 496 555
Fax: +39 081 496 500

Opening time:

Monday to Friday 9:30 am / 6:30 pm

Saturday 9:00 am / 1:00 pm

Grimaldi Lines
Via Emerico Amari, 8
90139 Palermo
Ph.: +39 091 611 36 91
Fax.: +39 091 609 24 08

Opening time:

from Monday to Friday

8:30 am – 1:00 pm/ 1:30 – 5:00 pm