How can I ask for a refund?

To cancel a ticket and obtain a refund, where applicable, you must contact the Grimaldi call center (tel. 081.496444; e-mail info@grimaldi.napoli.it), if the purchase was made directly with the Company, or contact the travel agency, or other sales intermediary, with whom the booking to be canceled was made.

To find out if you are entitled to a refund, consult the section Tickets cancellation and modification , or check the Insurance conditions, if the Nobis policy was purchased together with the ticket.

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