Pets on board
Travel by ferry with your 4-legged friend
Areas accessible to pets
For dogs and cats there are accommodations dedicated to their stay, other animals (rabbits, birds, reptiles, etc.) must travel in carriers or cases owned by the passenger. No animals can access the cabins, unless the pet in cabin service, described below, is purchased. The four-legged friends can safely walk together with their owners on all the external decks of the ships, equipped with a leash and muzzle; failing that, it is possible to refuse boarding. Access is not permitted to them in common areas, restaurants and passenger lounges.
However, access for dogs and cats in the armchair areas is permitted, provided that they are kept inside a special carrier, which must be well ventilated, waterproof and resistant, and must allow the animal to stay in a comfortable position, to be able to turn around and to lie down.
Remember to include the pet in your booking, whether made online, through the call center or with your trusted travel agency. The cost of the animal includes housing in the cage or cabin, upon purchase of the pet in cabin service. The food and cleaning of the animal’s needs are the responsibility of its owner.
Pets in cabin
If you want to bring your pet in the cabin with you, you have to buy the onboard service called pet in cabin, at the cost of € 10 per cabin per journey. The advantage is that the 4-legged traveler can have access to any type of cabin choosen during reservation and always remain together with his owner in maximum comfort.
The pet in cabin service allows you to manage the accommodation with the necessary care and hygiene, providing a specific bed kit and, after use, an end-of-trip cleaning treatment suitable for the presence of animals.
The customer who chooses the onboard service which allows to bring the pet in cabin can also ask to the reception a welcome bag (available while stocks last) including some free products to make the crossing of his 4-legged friend even more comfortable. The cabins can accommodate up to 3 pets and everyone can receive his welcome bag.
The pet in cabin is an on-board service with limited availability and can be purchased through any booking channel.
Notwithstanding the foregoing, it is also recommended that passengers present a valid certificate attesting to proper anti-parasite treatment upon boarding, which may already be included in the mandatory travel documentation (e.g., health record or PET passport). In the absence of such certification, for reasons of health and public safety, dogs may only travel in designated kennels.
Guide dogs
Blind passengers can travel accompanied by their guide dog, at no additional cost, upon formal written communication to the Company. The PMR assistance dog can travel in the cabin with its owner without paying the supplement for the pet in cabin service and must be reported upon boarding.
Dogs embarking to Tunisia
On the lines to Tunisia, in accordance with the official communication of the Tunisian Ministry of Transport (OMMP), it is expressly forbidden to embark dogs of the following breeds: Pit Bull, Rottweiler, Tosa, Mastiff and Boer Bull. In case of non-compliance with this prohibition, the pet will not be embarked.
Pack the suitcase for your 4-legged friend
Remember to pack some essential things for your pet:
- Food stock
- Bowls for water and food
- Muzzle (mandatory)
- Leash (mandatory)
- Dustpan
… and don’t forget its favourite toy!
Hygienic bags are available on board and can be requested at the reception.
Mandatory documents and treatments
For the transport of pets (dogs, cats, and ferrets), in addition to a leash and muzzle for access to common areas, certain mandatory documents and medical certifications are required.
For domestic journeys:
- Health booklet
Dogs are also required to be registered with the canine registry.
For transports between Schengen Area countries or from a Schengen country to a non-Schengen country:
- European Pet Passport (PET). The European Pet Passport includes all the necessary certifications.
For transports from a third country or territory to a Member State of the European Union:
- A valid EU health certificate, in accordance with the model in Annex IV to Implementing Regulation (EU) No. 577/2013, as well as the “written declaration” referred to in the same annex. Dogs, cats, and ferrets traveling from one EU Member State to another, or from a third country (e.g., Tunisia) to an EU Member State, must be microchipped or have a clearly legible tattoo, if applied before July 3, 2011. On routes to Tunisia, in accordance with the official announcement from the Tunisian Ministry of Transport (OMMP), the following breeds are expressly prohibited: Pit Bull, Rottweiler, Tosa, Mastiff, and Boer Bull. Failure to comply with this prohibition will result in the animal being refused entry.
For more information on transporting pets, please consult our General Conditions.
